Skip to content

Privacy Policy

PRIVACY NOTICE
Last updated August 01, 2022
This privacy notice for Canterbury Pool Heating Ltd (“Company,” “we,” “us,” or “our”), describes how and why we might collect, store,
use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

Visit our website at https://canterburypoolheating.co.nz, or any website of ours that links to this privacy notice

Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with
our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at
info@canterburypoolheating.co.nz.


SUMMARY OF KEY POINTS


This summary provides key points from our privacy notice, but you can find out more details about any of these topics by
clicking the link following each key point or by using our table of contents below to find the section you are looking for. You can
also click here to go directly to our table of contents.


What personal information do we process? When you visit, use, or navigate our Services, we may process personal information
depending on how you interact with Canterbury Pool Heating Ltd and the Services, the choices you make, and the products and features
you use. Click here to learn more.
Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Click here to learn more.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Click here to learn more.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Click here to learn more.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Click here to learn more.

How do you exercise your rights? The easiest way to exercise your rights is by filling out our data subject request form available here: https://canterburypoolheating.co.nz/privacy-policy, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what Canterbury Pool Heating Ltd does with any information we collect? Click here to review the notice in full.

  1. WHAT INFORMATION DO WE COLLECT?
    Personal information you disclose to us
    In Short: We collect personal information that you provide to us.
    We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our
    products and Services, when you participate in activities on the Services, or otherwise when you contact us.
    Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us
    and the Services, the choices you make, and the products and features you use. The personal information we collect may include the
    following:
  • names
  • phone numbers
  • email addresses

    Sensitive Information. We do not process sensitive information
    All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such
    personal information.
    Information automatically collected
    In Short: Some information – such as your Internet Protocol (IP) address and/or browser and device characteristics – is collected
    automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific
identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and
device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how
and when you use our Services, and other technical information. This information is primarily needed to maintain the security and
operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers
automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us,
this log data may include your IP address, device information, browser type, and settings and information about your activity in the
Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take
such as which features you use), device event information (such as system activity, error reports (sometimes called “crash
dumps”), and hardware settings).
Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the
Services. Depending on the device used, this device data may include information such as your IP address (or proxy server),
device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile
carrier, operating system, and system configuration information.

Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise
How much information we collect depends on the type and settings of the device you use to access the Services. For example, we
may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You
can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location
setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

  1. HOW DO WE PROCESS YOUR INFORMATION?
    In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud
    prevention, and to comply with law. We may also process your information for other purposes with your consent.
    We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
    To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested
    service.
  • To deliver targeted advertising to you. We may process your information to develop and display personalized content and
    advertising tailored to your interests, location, and more.
  • To identify usage trends. We may process information about how you use our Services to better understand how they are being
    used so we can improve them.
    To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better
    understand how to provide marketing and promotional campaigns that are most relevant to you.
  1. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
    In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers
contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that
work. The categories of third parties we may share personal information with are as follows:
Ad Networks

  • Data Analytics Services
  • Retargeting Platforms
    We also may need to share your personal information in the following situations:
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of
    company assets, financing, or acquisition of all or a portion of our business to another company.
  1. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
    In Short: We may use cookies and other tracking technologies to collect and store your information.
    We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information
    about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
  2. HOW LONG DO WE KEEP YOUR INFORMATION?
    In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise
    required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer
retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such
information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will
securely store your personal information and isolate it from any further processing until deletion is possible.

  1. HOW DO WE KEEP YOUR INFORMATION SAFE?
    In Short: We aim to protect your personal information through a system of organizational and technical security measures.
    We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any
    personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over
    the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
    cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify
    your information. Although we will do our best to protect your personal information, transmission of personal information to and from our
    Services is at your own risk. You should only access the Services within a secure environment.
  1. WHAT ARE YOUR PRIVACY RIGHTS?
    In Short: You may review, change, or terminate your account at any time.
    Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or
    implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent
    at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?”
    below.
    However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it
    affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
    Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set
    your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features
    or services of our Services. To opt out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.
    If you have questions or comments about your privacy rights, you may email us at info@canterburypoolheating.co.nz.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you
can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage
no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond
to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for
online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy
notice

  1. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
    If you have questions or comments about this notice, you may email us at info@canterburypoolheating.co.nz
  2. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
    Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you,
    change that information, or delete it. To request to review, update, or delete your personal information, please visit:
    https://canterburypoolheating.co.nz/privacy-policy.